About More at Lindex
More at Lindex is the Lindex loyalty program. Membership is the key to get good offers and benefits. As a member of More at Lindex you get personalized offers and benefits as well as customized communication based on your purchase history, your choices and preferences.
On My Pages on lindex.com you can update your settings at any time and let us know in which channels you want to get communications from us, such as email or text. You can also always contact our customer service and get help with this.
For information about how Lindex handles and processes your personal information, read the Lindex Privacy Policy here.
- More at Lindex is Lindex's loyalty programme.
- It is free of charge to be a member of More at Lindex.
- To become a member, you must be at least 18 years old and registered in [local market]
- Employees of the Lindex group can be members.
- Membership is individual.
- The loyalty programme runs within [local market], and you can only register purchases in [nationality] Lindex stores and at lindex.com
Applying for membership
You can apply for membership in a Lindex store or at lindex.com.
As a member you will receive a shopping tag with a bar code to identify you when you shop.
Membership is the key to special offers and benefits. Always identify yourself at the cash desk so as not to risk missing out. When shopping at lindex.com, you need to use your account.
Lindex may change the conditions of membership. If the changes are significant, you will be notified of them a month in advance by e-mail or text, and you may then opt to cancel your membership.
Membership is open-ended, subject to one month's notice from Lindex. If your membership has been inactive and your last recorded purchase was more than 36 months ago, Lindex may cancel your membership. Lindex also reserves the right to cancel membership in the event of abuse. Abuse is where you do not comply with the agreed conditions or you allow other people to register purchases against your member account.
Cancelling your membership
You can cancel your More at Lindex membership at any time by notifying Lindex Customer Service of this - Click here.
If you do not want to receive text messages, text "Lx stop" to 88440.
Handling of personal data and information
Your integrity is important to us. Our full privacy policy describes how we treat personal information including what information we collect, the purpose for which they are collected, how you can control your own information and how to contact us. We would like to encourage you to read our full privacy policy here (link). By joining More at Lindex, you approve of how Lindex processes your personal information. We will process your information for the purpose of manage and administer your user account, giving you benefits and offers, and delivering a personalized experience of our services.
What personal data is collected about you as a member of More at Lindex and why?
This section describes the purposes for which we process personal data for you as a member More at Lindex, what categories of personal data are processed and the legal grounds on which the processing is done.
In order to manage and administer your user account
Personal data is processed in order to:
- Provide authorization for logging in
- Be able to carry out identification and age verification.
- Maintain correct and updated information
- Enable following of purchase history
- Manage your settings and information about payment history and payment options.
- Facilitate the saving of shopping lists, make suggestions for shopping lists or similar measures that simplify things for you. Analyses are carried out in order to enable this.
The categories of personal data processed are:
- Name
- Contact information (e.g. address, email, phone number).
- Username and password.
- Purchase history
- Technical information about your computer, mobile phone and other devices you use and their settings.
- Payment history
- Customer number
Legal basis:
For members of More at Lindex: Fulfilment of the loyalty program membership agreement
To be able to provide benefits and offers to you as a member of More at Lindex
Personal data is processed in order to:
- Offer benefits, discounts, general and personal offers, invitations to events or gifts or other direct marketing.
- Carry out analyses of the data that the company collects for the same purpose, e.g. how the member uses the company's web pages and other digital channels (such as what web pages and sections of web pages the member visited and what searches the member made), purchasing history, age, place of residence, stated preferences (e.g. range) and other settings for the company's digital services as well as results from customer satisfaction or market research.
Based on analyses, our members can be divided into different customer groups in order to provide different groups (segments) different offers, benefits and discounts based on purchasing history, specified preferences, age, place of residence, market research. The analysis is carried out on an individual level in order to be able to provide personal offers, benefits and communication.
The categories of personal data processed are:
- Name
- Username
- Customer number
- Contact information (e.g. address, email, phone number).
- Place of residence
- Purchase history
- User generated data (e.g., clicking and visiting history).
- Stated customer choices with regard to products and services.
- Technical information about your computer, mobile phone and other devices that you use and their settings, e.g. language settings.
- Location information from mobile devices, e.g. mobile phones or tablets.
Legal basis: Fulfilment of the loyalty program membership agreement Processing is necessary in order for us to meet our commitments in the loyalty program membership agreement.
To be able to provide a personally adapted experience of our services
Personal data is processed in order to:
- Provide personally adapted content, e.g. by showing relevant product recommendations, give suggestions for shopping lists, or other similar measures that aim to simplify things for you.
- Simplify your use of the company services, e.g. by saving shopping lists or chosen methods of payment in order to facilitate future purchases or remind you of forgotten or abandoned digital shopping carts.
- Carry out analyses of the information that we collect so as to be able to divide our members into different customer groups in order to provide different offers, benefits and discounts to different groups based on purchasing history, specified preferences, age, place of residence, market research. The analysis is carried out on an individual level in order to be able to provide personal offers, benefits and communication.
The categories of personal data processed are:
- Name
- Age
- Place of residence
- Purchase history.
- User generated data (e.g., clicking and visiting history).
- Stated customer choices with regard to products and services.
- Technical information about the computer, mobile phone and other devices that the member uses and their settings, e.g. language settings.
- Location information from the member's mobile devices, e.g. mobile phones or tablets.
In order to fulfil its commitments, the company carries out certain analyses pertaining to e.g.
- How web sites and other digital channels are used (for example, which sites and sections of sites have been visited and what searches have been made).
- Purchase history
- Age
- Place of residence
- Stated preferences (e.g. regarding products and services, interests and behaviours).
- Language and other settings in digital services.
- Results from customer satisfaction or marketing studies.
Legal basis: Fulfilment of the loyalty program membership agreement. Processing is necessary in order for us to meet our commitments in the loyalty program membership agreement.
Force Majeur
Lindex will not be liable for losses caused by legal acts, actions by public authorities, acts of war, strikes, blockades, boycotts, lock-outs or other similar circumstances. This disclaimer in the case of strikes, blockades, boycotts and lock-outs will apply even if Lindex itself takes or is the object of such hostile measures. Nor is Lindex obliged in other cases to pay compensation for damages arising where Lindex has taken normal care.