The easiest and most economical way to return the goods is to bring the package to one of the local Lindex stores. Remember to bring your delivery form/digital receipt with you.
If you wish to return unwanted items by postal services, please send the items together with the Delivery Returns Form (enclosed with your order) to Lindex within 60 days and on sale items within 14 days of the date on which you received the items. Please send your return to the following address:
Return address for customers in Estonia: Lindex, Ulemiste Center, Suur-Sojamäe 4, 11415 Tallinn
Return address for customers in Latvia: Lindex, Spice Shopping Center, Lielirbes iela 29, 1046 Riga
Return address for customers in other countries: Lindex Online Shop, Box 103, 50113 Borås, Sweden
We suggest that the items are sent by either international priority registered post with your local post office or economy shipment, through UPS, DHL or EMS so that you can track your items. We also suggest that you retain the evidence of posting or proof of shipment and the tracking number until the purchase price has been refunded. Orders need to be sent to the address stated above and cannot be returned by sending it to another parcel machine (e.g. a Omniva parcel machine).
You are liable for paying the return delivery costs unless you are returning the items because they are faulty. You have a legal obligation to take reasonable care of the items while they are in your possession and will be responsible for the risk of damage during transport.